Trade & Services

ERP software for professional and technical service firms

Follow the revenue and cost of every engagement in one record, from quotation to service invoice and from outside specialists to spare parts and rental equipment, and see profitability job by job.

Job-level control for firms that sell expertise, labor and equipment

Consulting firms, engineering offices, law and accounting practices, field service companies and equipment rental businesses do different work but face the same question: which client and which job actually makes money? When the quoted budget, subcontractor and freelancer costs, spare parts used and fees collected in advance sit in separate spreadsheets, the answer only arrives at period end.

Factorbooks Autonomous ERP keeps quotations in CRM, service contracts in Sales Management, outside service costs in Expense Management, and parts and equipment in inventory, asset and rent records, all posting to the same ledger. Project Management is included in VECTRA and the ABM packages. Timesheets and case or matter tracking stay in your own system; data can be exchanged through the API in Integration Management.

Factorbooks Autonomous ERP for Professional and Technical Services

Key benefits for service firms

  • From quotation to job

    Leads, sales opportunities and quotations are tracked in CRM; a won job becomes a sales contract or, in VECTRA and the ABM packages, a project.

  • Cost per job

    Project budget, purchases, payments and advances sit side by side on the project card, so the gap between quoted and actual cost is visible.

  • e-SMM and freelance fees

    Firms operating as self-employed professionals issue e-SMM receipts; outside specialist services are posted to expenses with a freelance receipt.

  • Recurring service fees

    Monthly advisory, maintenance or retainer fees are linked to a sales contract; fee adjustments are billed with price difference invoices.

  • Parts and equipment visibility

    Field service spare parts are tracked by warehouse, and rented-out equipment is tracked in asset and rent records.

  • e-Transformation included

    e-Invoice, e-Archive invoice and e-SMM are in every package, and the e-Transformation integrator connection is free of charge.

Featured industry-specific solutions

Customer and quotation management (CRM)

Track leads, sales opportunities and sales quotations. Sales pipeline and activity management are in MOTIVA and above, service and support requests in SYNTRA and above, and Service Management and SLA Management in the ABM packages.

Project Management

Open a consulting engagement, an engineering project or a maintenance commitment as a project. Project budgeting, costing, advances, guarantees received and given, and project documents are kept on the same card. Included in VECTRA and the ABM packages.

Service contracts and invoicing

Sales contracts, proforma and sales invoices, and price and exchange rate difference invoices are issued from Sales Management. Customer-specific prices and period-based pricing are available in SYNTRA and above.

Outside services and expense management

Record subcontractor, expert witness and freelance consultant services as services received, with freelance receipts and expense vouchers. Expense accruals simplify period-end closing. Included in SYNTRA and above.

Spare parts and inventory management

Define field service parts by material, brand and warehouse, and track service vans as separate warehouses. Serial/lot management and warehouse transfers are in MOTIVA and above; stock counts are in every package.

Rental and equipment management

Link rented-out machinery and equipment to contracts in Rent Management, and follow rent accruals issued and rent collections period by period. Equipment is recorded as fixed assets in Asset Management, with depreciation in SYNTRA and above.

Related Factorbooks modules

See module coverage and package availability on each module page.

Manage e-Transformation products on one platform

Other industries

All industries

Let’s find the right Factorbooks package for Professional and Technical Services

We go through your priority processes together, identify the packages and modules that fit your needs and prepare your annual quote.

Get in touch with Factorbooks

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